New World Dev Tracker

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[Notice] Missing Gear Restoration

Fenne

Greetings Adventurers,
Our team has started the process of restoring gear to players who were affected by a bug that resulted in some players losing equipped items. There will be no downtime required however, impacted characters will be temporarily locked out of their account while this work is completed.

Once completed:

  • Impacted players will be able to log back in.
  • Bags you had equipped will be in your inventory.
  • Restored gear will be located in town storage. Depending on how full your storage is, you may find your restored gear is in different town storage locations.

We will post an update here once our team has confirmed that all impacted players have had their gear restored. Thank you for your patience.



Where is Dog at the Crows Nest?

ashigaru

yay! we love Dog too :slight_smile: glad you both enjoyed him!



Where is Dog at the Crows Nest?

ashigaru

hahahaha



Crafting are bugged

Fenne

The bug causing crafted items to have a lower gear score should be addressed after the update at 5am PT this morning:

Additionally, during this downtime we’ll also address the issue causing territory lifestyle buffs to not apply to characters, including all crafting and combat buffs.

No updates on compensation yet, we’ll pass on anything we hear on that topic as well.

Some foods that provide buffs are currently disabled. Be sure to check out that announcement over here.



En coulisses : la musique de l’expédition « Forge empyréenne »

website-news La bande originale de la saison 1 intitulée « La Communauté et le feu » est disponible sur YouTube, Amazon Music et Spotify. Écoutez et découvrez ici la musique de la Forge empyréenne.

Behind the Scenes: Empyrean Forge Expedition Music

website-news The Season 1 - Fellowship & Fire OST is available now on YouTube, Amazon Music, and Spotify. Listen to and learn more about the Empyrean Forge music here.

Hinter den Kulissen: Empyreum-Schmiede-Expedition Musik

website-news Der OST (Original Soundtrack) von Saison 1 – Kameradschaft und Feuer ist nun auf YouTube, Amazon Music und Spotify verfügbar. Hört ihn euch hier an, und erfahrt mehr über die Musik der Empyreum-Schmiede.

" When do we get the Title for the War on the PTR ? " [ Day 1 ] :D

Fenne

It’s in the works! Unfortunately don’t have a date for you yet but it’s still on our radar.



[Notice] Territory Buffs and Crafted Items

Fenne

Greetings Adventurers,

We have discovered an issue where territory buffs could be applied twice and result in higher than intended gearscores on crafted items.

The best and safest way to mitigate the issue right now, with minimal negative player impact, is to disable all tiers of foods with the following buffs:

  • Weaponsmith
  • Jewelcrafter
  • Engineer
  • Arcanist
  • Armorer

In the meantime, the team is actively working on a fix. Once we have an update, we will share it here.

Thank you for your understanding.



South America servers sudden high latency after 27/3. Please fix!

Fenne

Can confirmed the team has been made aware! If there’s anything we can share we’ll post an update.



All gear, weapons and bags gone upon log in

Luxendra

We have telemetry that has verified the issue for us and shows us who’s impacted. The team is still working on the patch that will return the missing equipped items to players. We have a dedicated thread for updates: [Downtime] April 5th, 2023 - #5 by Luxendra



[Downtime] April 5th, 2023

Luxendra

Hi all,

We have granted all affected players the Marks of Fortune promised in the previous message.

Affected users should see an increase in their Marks of Fortune count in the Store. You may need to relog in order to see them.

The team is still actively working on the patch that will return the missing equipped items to players and we will follow-up here once that has been released.

Thanks again for your patience and understanding while we correct this issue.



A True Leader mission completion bugged

Luxendra

I believe the next quest afterward is the quest that brings you to Yonas. Have you completed it already or is it in progress? If not, can you send me a screenshot of your map and your quest journal? Thank you!



Bugged crafting. I warned allready that happened on Ptr btw

Luxendra

Ah so you’re asking about compensation? I don’t have any updates on that at this time. Fenne’s reply is the most recent response we have.



Bugged crafting. I warned allready that happened on Ptr btw

Luxendra

Sorry, I don’t quite understand what type of information you’re looking for. Since the issue was resolved in last night’s patch, can you elaborate?



Refine 50 Tier V items

Luxendra

Thanks for the report! The team is aware and I’ve forwarded this thread over to them as well.



Can't purchase Marks of Fortune?

Luxendra

So here are the things I can think of if you aren’t seeing the Steam Overlay pop-up but you’re seeing the “Transaction in Progress” screen.

  1. You have the Steam Overlay disabled both in-game and Steam
  2. You have the Steam Overlay disabled either in-game OR Steam

If that’s the case, you’ll need to have enabled both in-game and Steam. You can find the instructions to enable them here: Steam Support :: Steam Community Overlay

  1. You have multiple monitors and maybe the Steam Overlay appeared there?
  2. You are running Admin on Steam but not New World (or vice versa). In that case, you’ll need to run both with Admin enabled or disabled but they need to be run the same way.

If you’re seeing the Steam Overlay but it’s blank:

  1. Try refreshing the screen since it’s essentially a web browser

Unfortunately, I can’t really think of any other situation why it wouldn’t appear. In the case none of the above work, I would recommend reaching out to Steam Support.



Chapter 1 Locked

Luxendra

Please provide your character name and world. Thank you!



My items are still missing

Luxendra

Looks like you were one of the players who had logged out while their character was dead prior to the Season 1 update.

This downtime post should provide additional information but in summary, we’re working diligently on a subsequent patch to grant the items those players lost, when the initial Season 1 - Fellowship and Fire Update was released.



My Gear All Lost

Luxendra

Looks like you were one of the players who had logged out while their character was dead prior to the Season 1 update.

This downtime post should provide additional information but in summary, we’re working diligently on a subsequent patch to grant the items those players lost, when the initial Season 1 - Fellowship and Fire Update was released.



Stream Team

Dev Tracker