New World Dev Tracker

Pending Invite Preventing Server Transfer

Hey all,

The character mentioned by the OP should be unstuck. Please check.

For anyone stuck in this state, where you have a blank company invite that you cannot reject - please comment with your character name, as well as your region and world name.

While we work on a fix for this situation, our support team has begun manually removing the blank company invites. It’s going to take some time, but we will get you.

[Notice] Update on Horticulture/Harvester Gear

Thank you for the feedback on the harvesting gear make good that was delivered to you. Apologies for the confusion related to the grant you received. To help clear things up, I’d like to provide more context around what specifically was delivered and the criteria that was used to deliver tiers to players.

In our Nov 1.1 update, we accidentally removed the Harvester themed gear from the game, which has a guaranteed chance to deliver Harvesting Luck % perk bonus, and an INT attribute bonus based on the rolled gear score. That set was returned to the game on our Nov 24 patch. However, “Harvesting Luck” is a random perk that can also show up on other pieces of armor. Although the Harvesting themed gear was removed, other in-game armor at Tier 3 and above, could previously roll and was still able to roll that perk. That armor was not removed from the game and did not count towards criteria for this make-good. We were unable to replicate exactly what Harvester themed items were lost for each player, and therefore, rewarded players with the maximum gear score and stats possible for that gear due to the inconvenience. Since the gear score is set at the maximum, the harvesting luck % and INT stats were set to the highest possible for that set at each tier.

For the make good, we provided everyone who had ever earned a single piece the Harvester themed gear (either through loot drops, trading, or purchasing from the trading post), a full set of Harvesting themed gear at the highest tier ever earned for a single piece of that set. All gear delivered was at maximum gear score, maximum Harvesting Luck %, and maximum INT stats per tier deserved. For example, if you earned a Tier 4 Harvester Hat, you got a full set of T4 Harvester set with the highest possible gear score, INT stats, and Harvesting Luck % possible for that tier.

For additional context:

• If a player only ever earned a T5 piece of the Harvester themed gear as the highest level of a single piece, they were awarded a full set of T5 gear at Gear Score 600, +25 INT, with 5% Harvesting luck (which are the maximum for that tier).

• If a player only ever earned a T4 piece of the Harvester themed gear as the highest level of a single piece, they were awarded a full set of T4 gear at Gear Score 500, +20 INT, with 4.4% Harvesting luck (which are the maximum for that tier).

• If a player only ever earned a T3 piece of the Harvester themed gear as the highest level of a single piece, they were awarded a full set of T3 gear at Gear Score 600, +25 INT, with 3.8% Harvesting luck (which are the maximum for that tier).

Assets not loading after latest patch (early this morning)

Just to clarify, it says it may fix the issue. But the team is aware and looking into it.

Assets not loading after latest patch (early this morning)

We’re aware it’s on our bug megathread. [Megathread] New World Update 1.1.2 Bug Reporting

[Notice] Server Merge Mardi and Brittia - Central EU

Hi all!

We are bringing Brittia back online! When we brought the world out of maintenance after the merge, the company reimbursement for lost territories caused a crash. While we work on a fix for the crash, we have delayed compensation for companies that lost territories due to the merge. We will update this post with news on the fix and reimbursement while we work on ensuring the crash doesn’t impact future merges.

Here are the issues we are currently aware of.

• Companies from Mardi that were merged into Brittia did not receive compensation for territories they lost - they will receive compensation in the future

If there are any that are not on this list, please follow the template on this megathread to submit a bug report.

Bugs to report since update 1.1.2 *Dev please read*

We’re aware! It’s been posted on our 1.1.2 bug megathread here: [Megathread] New World Update 1.1.2 Bug Reporting

Todays Small Patch Broke the Game

Thanks for this report.

This thread suggests trying to verify your Steam files as a possible fix. Let me know if it helps.

[Notice] Server Merge Mardi and Brittia - Central EU

Hey all,

We have encountered some issues with the world merge and are working through them. We appreciate your patience and will keep you updated here when we know more!

Pending Invite Preventing Server Transfer

That’s actually for a different issue. The players on that list were unable to transfer due to active and pending trading post contracts. This appears to be pending company invites. I don’t believe they have a way to manually free players stuck in this state right now.

Quest Unavailable - Secrets Best Left Unshared

Known issue and on our bug list! Thanks

[Megathread] Mardi and Brittia World Merge

Greetings Adventurers,

We have merged Mardi into Brittia today 2021-12-09T19:00:00Z (in your local timezone) and want to see if there were any bugs or issues that arose after this merge occurred.

• What is your character name in New World:
• Which server/world were you originally on:
• Describe the issue you are experiencing:
• (if a bug) How did the issue effect your gameplay:
• (if a bug) Were you able to recover from the issue:
• (if a bug) Please include a screenshot or video of the issue that you have experienced:
• What are the steps to reproduce the issue as you experienced:

Any bug reports not provided by a player from either Mardi or Brittia or any discussion unrelated to this world merge specifically will be removed. We will also be implementing a slow mode to prevent discussion or questions unrelated to people directly affected by this merge. Thank you for your understanding.

World Merge FAQ

Why do we merge worlds?

From fighting your opposition in wars and invasions, to hanging out in the local tavern, we’ve found that a healthy realm provides more opportunities for players to enjoy the world of Aeternum.

In general, when our data shows that the experience in the world has become suboptimal, the team will investigate why conditions changed and if a merge is needed. Part of our investigation includes work to find the most suitable counterpart for worlds destined to be merged, helping to ensure your time in Aeternum is fun and socially exciting.

How do we determine if a world needs to be merged?

There are a few things we look at in order to determine if the world is unhealthy including, but not limited to, population size and overall engagement. Once we’ve identified that a world needs to be merged, we compare it to the existing worlds in the world set to find the most optimal partner world by comparing elements like faction, gameplay style, and language. By merging within a set, this means that a US West world will never be merged into a US East world but a US West world could be merged into another US West world.

What happens when we merge worlds? What can we expect?

Players on these worlds are not expected to lose any progress (including gold, items, faction, companies, etc.); however, territories should still belong to the companies on the world absorbing the merge.

For example, if World X was confirmed as needing to be merged, and World Y was identified as the counterpart:

• Players on World Y will not be impacted, other than an influx of players on the world. World Y territory ownership will persist after the merge.
• World X characters will be relocated to World Y - their characters, companies, housing, gold, and owned items should remain intact, but territory ownership and contracts will not persist on the new world.

We thoroughly investigate both worlds to make sure that the worlds we merge are the best compatible pair.

How will we know when to expect a world merge?

We strive to always schedule world merges on Wednesdays to prevent overlapping issues with any potential updates or patches we may have. This may not be the case for this first round of merges, as we are balancing this with the need to quickly provide you with a more full world, for an optimal gaming experience.

Both worlds (the one being merged and the one being merged into) will receive a notification in-game telling players to expect a world merge. The world being merged is informed on the Friday before the merge, while the world being merged into receives an in-game notice the Monday before. This offset is because the world being merged into will remain mostly unaffected, outside of the increase in players, pre- and post- merge. We will also post a dedicated downtime notification on Friday on our official New World forums with a link to this FAQ.

What happens if the merge doesn’t work properly?

The team will be monitoring the merge as it happens and we will investigate and address any issues that arise as soon as possible. To ensure that we are aware of any issues that happen after the merge, we will open a temporary thread on the forum dedicated to issues that you’ve experienced post-merge, as well as relay any important updates related to the merge.

Thank you for helping us with this world merge!

Pending Invite Preventing Server Transfer

Hey all, we are aware of this issue and the team is already working on a fix. When we do have one that resolves this issue, we’ll let you know.

[Notice] Server Merge Mardi and Brittia - Central EU

Hi all!

The server merge for Mardi and Brittia has already begun! As mentioned in our FAQ, we will be creating a megathread solely for players in these worlds to detail their experience, feedback, and any bugs they may have encountered. Once the merge has been completed, we will be linking the thread to the announcement here.

Thank you!

[Megathread] New World Update 1.1.2 Bug Reporting

Greetings Adventurers,

We are creating a weekly thread in order to track new bugs that popped up due to the most recent update (1.1.2). We will update the list below when we see new issues appear. You can find our 1.1.2 Feedback Megathread here.

New Bugs:

Existing Bugs:

• Elemental Wolves and Elk still cannot be harvested
• Some void gauntlet icons are showing as axes and have trouble functioning
• Some players are missing achievements
• Missing known fast travel destinations
• Progress circle while mining does not update properly
• Enemy waves from Corrupted Portals sometimes stop and doesn’t spawn anything.
• The Lifestaff-Perk “Revitalizing Beacon” no longer works. A buff is optained upon casting but healing received is not increased.
• World chests do not open
• New recipes are not being learned when salvaged
• Watch it burn perk does not work
• Secrets Best Left Unshared quest not unlocking
• The armor (Beasthunter Garb) is bugged after the patch, the fur doesn’t load correctly.
• Some players still missing items from the trading post disabling
• Some void gauntlet cooldowns may reset when swapping weapons.
• Sometimes crafting results show the wrong image
• The Mending Protection perk for lifestaff/ Orb of protection is not working
• Some players are stuck in the air
• Some players cannot start Queen Is Dead (Elite) quest in Reekwater
• Players that swapped factions before the cooldown change did not receive the shortened cooldown time
• Some players are encountering a crafting attempt failed notification
• Beeswax does not appear on the trading post
• Voidbent Armor cannot be dyed

If the bug you are experiencing is not listed here, please use the template below so we can get as much information possible to provide to the team:

• What is your character name in New World:
• What server/world did you experience your issue on:
• Describe the issue you are experiencing:
• Is this a bug or an exploit:
• (if a bug) How did the issue effect your gameplay:
• (if a bug) Were you able to recover from the issue:
• (if a bug) Please include a screenshot or video of the issue that you have experienced:
• What are the steps to reproduce the issue as you experienced:

We thank you for helping us improve New World and for keeping this thread solely on the bugs and exploits you are experiencing.

[Megathread] New World Update 1.1.2 Feedback

Greetings Adventurers,

We are creating a weekly thread in order to track feedback that popped up due to the most recent update (1.1.2).

You can find resources on how to leave good feedback in the How to Give High Quality Feedback post.

You can find our Weekly Update Bug Megathread here.

Your help in keeping feedback unrelated to the 1.1.2 update out of this Megathread is much appreciated!

Thank you for helping make New World the best game it can be!

See you in Aeternum!

[Bug Megathread] Weekly Patch 1.1.1

Closing this thread since we have a new patch out! Stay tuned for that post.

[Feedback Megathread] Weekly Update 1.1.1

Closing this thread since we have a new patch out! Stay tuned for that post.

[Downtime] New World Update 1.1.2

US East is back = Maintenance has been completed.

Thank you for your patience.

[Downtime] New World Update 1.1.2

We started to bring worlds back online. Please note, that US East will take a bit more time (ETA 30minutes) to come back.

[Downtime] New World Update 1.1.2

We have one more patch note to add! Adding to the original list and in this post:

Housing

• Players are now able to repurchase and utilize houses that were lost during a rollback. This should also allow players to pay taxes on houses they own if they encountered this issue