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You can track server status here - Server Status | New World
We note which servers are currently full.
I checked in with the server team and can confirm that every day we review total active characters on a given world day over day. This is how we determine the “full status” of a given server.
We are tracking this and review on a daily basis.
We are seeing a large amount of these errors specifically in the NA East region at this time. While other region’s worlds may experience restarts, a large portion will be from the NA East region.
We apologize for the inconvenience and thank you for your understanding.
Someone from Community should be posting shortly about the US East servers. I hear you on the posts, and we are working to get notifications out sooner in the future - in the meantime, I ask for some forgiveness in these first few weeks as we scale up and work on getting fixes out ASAP.
There is incoming downtime in about 8 hours - all servers will be restarted as part of that downtime.
Thanks for these additional reports we will share with our moderators.
What is the bug or experience they are having?
Brutal is a flat 25% increase to outgoing damage from a character. On the other hand, abyssal takes the damage you do and it converts a percentage of that to void damage. So if your bow has abyssal and you shoot an arrow at your target, when you see “2400 + 800”, that 800 number is the void damage that was converted and dealt.
Phalanx is an affix that casts a large protective shield around the character which will block incoming player projectiles. This shield pulses on and off every 5 seconds. I’ve gone ahead and updated the above table to include Phalanx. See you in Aeternum!
A “full” status usually describes the state of the server. They look at a lot of things like queues, population size, number of characters on that server in total, etc.
Definitely keep your eye on the server list though, it can change day by day.
Hey all, hopefully I got through most of you but unfortunately I won’t be able to escalate any further requests at this time. Please know that we do have a more permanent fix coming in really soon and we will do our best to continue improving this experience for you.
I appreciate all of your patience and understanding while we work through this. Thank you!
This is really helpful, thank you for all the screenshots. I will relay that to the team asap.
Yep, will ask about all servers.
I am going to surface this feedback to the team and confirm how they are reviewing and re-assessing the status of “full” servers. I wouldn’t expect it to produce changes tonight but I will escalate to the team and return with an update.
No problem! Hoping it helps fix things temporarily while the team gets the permanent fix in.
I appreciate this feedback, I will definitely follow up with the server team.
The return of Orion. We are heads down with upcoming fixes, but I’ll let the team know once the stream is live.